Phase

Player

Action

Objects

PM: Gate Flag

Customer: Gate Flag

Func Spec

Customer

Create Change Request nu with Func Spec attached.
Create Project Plan task.

Func Spec, Change Request, Project Plan

Email to PL with Change Request nu.

Project Manager

Save Spec in SDD QMS CR folder.
Check for Project Plan, Change Request and create Project Tracker.

WR Specs, Project Plan, Change Request, Project Tracker

Project Manager

Analyze Work Request for dependencies and clarifications.

Email to Customer about dependencies and clarifications.

Customer

Reply with answers on clarifications and dependencies.

Project Manager

Review and assign the developer and peer reviewer resource.
Update Project Tracker and Wiki for task.

Email to Customer about acceptance of Work Request.

Phase

Player

Action

Objects

PM: Gate Flag

Customer: Gate Flag

Analysis and design

Developer

Analyze and complete Work Request Planning using QMS process:

• Design/approach, Estimation,
• Dependencies
• Test Cases.

QMS Docs
(CD Form, ICRF, Checklist, Estimation, Test Plan)

Project Manager

Analyze and state any dependency and clarification from Customer.

Email to Customer for estimation, design, dependencies and clarifications.

Customer

Send email about agreement on design and estimation.
Reply with answers on dependencies and clarifications.

Developer

Input confirmed estimation into Project Tracker.

Project Tracker and Web Tracker.

Email to Project Lead about estimation review and update in Project Tracker and Wiki update.

Project Manager

Get confirmation from Customer estimation.

Email to Customer about final estimation.

Test Case Plan

Peer Reviewer

Review the test case and test plans and notify QMS Manager for Test Case review.

QMS Manager

Review all QMS process and docs.

QMS docs

Email to Project Lead about review completion.

Project Manager

Review all the QMS process and estimation.

Email to Customer about test cases Project Lead an.

Customer

Reply email about acceptance on Test Cases Project Lead an.

Phase

Project Lead ayer

Action

Objects

PM: Gate Flag

Customer: Gate Flag

Developer

Review Development Environment and Customer dependencies for development readiness.

Dev Setup

Email to Project Lead about readiness for development.

Development

Developer

Start the development

Code, DB

Unit Testing

Developer

Perform Unit Testing according to Project Lead an.

Unit Test case, Delivery objects

Developer

Record in Unit Test case report in QMS Test Case doc.
Notify Peer Reviewer.

Unit Test Case Report

Phase

Project Lead ayer

Action

Objects

PM: Gate Flag

Customer: Gate Flag

Peer Reviewer

Cross verify the Unit case report.

Unit Test Case Report

Email to Project Lead about unit test case verification.

Delivery

Developer

Check-in the code into CC PM Dev Views.
Send Test Case Report to Customer.
Ask Customer to start Integration testing.

Email Customer about Code Delivery along with Test Cases Report.

Customer

Start the Integration test and report the bugs using Change Request.

Change Request

Bug Fix

Developer

If bugs are reported by Customer,

1. Fix the unit test case
2. Send the estimation to Customer
3. Update QMS docs and PT.
4. Start the code fix.
5. Repeat ‘Review’ and ‘Delivery’ Phases

Delivery objects, QMS docs and PT

Phase

Project Lead ayer

Action

Objects

PM: Gate Flag

Customer: Gate Flag

Customer

Complete the Integration testing at Customer.

Email to Project Manager about acceptance of WR delivery.

Developer

Complete the QMS update process and notify Quality Manager for review.

Quality Manager

Review all the QMS, Project Plan and PT sync and notify Project Lead for review.

Project Manager WR Manager

Review all the QMS, Project Plan and PT sync and close WR in Change Request, and Project Tracker.

QMS, Project Plan, Change Request, Project Tracker and PT

Email to Customer on WR closure.